After sending us your order wait for us to send you an invoice with the goods that we have in stock, this usually takes no more than two days. On this invoice we will also include shipping charge as that has to be paid by consignee.

We usually send by either DHL or UPS depending on the cost and delivery time based on the country we shipping to.
The cost and delivery time may vary slightly from country to country so we only state estimates below.

Shipping charge:
Depending on the size of your order, for smaller orders it’s usually $50.00
Delivery: 3-5 working-days
Your DHL shipments can be tracked at http://www.dhl.com/
Your UPS shipments can be tracked at http://www.ups.com/

(For customers with shipping accounts with any international courier-service please let us know and we can ship to you collect on your own account.)

We will ship the goods once received full payment over here. Make sure to pay the transfer fee when using bank-transfer to send the money as otherwise we won't receive the full amount in our account and we will deduct this amount from the order.

Also please make sure to confirm payment by either fax or e-mail so we know that the money is on its way and we know who sent it when it arrives.

For more information please read our return and shipping policy

Fax: +62-361-762 687
E-mail: info@chaotictrading.com

If you got any questions or requests please submit them to the e-mail address above.


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